我們經常把微軟與Google, facebook, Apple, Amazon等企業放在一起看，但實際上廣告市場早就勝負已定，Bing並無法與google, facebook競爭，而目前全力搶攻雲端服務。其中一個最有威脅的競爭對手是salesforce.
Microsoft is upping its A.I. battle with Salesforce
- Microsoft has been incorporating A.I. features in its Dynamics customer service products.
- Microsoft won’t be doing high-touch engagements to help businesses boost customer service with artificial intelligence.
- Instead, a ready-made piece of software is coming this fall.